FAQs

We've compiled a list of the questions we're most frequently asked by our patients below.

Are you The Otleys?

Yes, we are. The Otley's have been providing dental services in Whakatane since 1953. 

Can I get an idea of the cost of my treatment?

While our reception staff can give a range of costs it really requires the dentist to "see" the nature of the problem to give an accurate price. A simple consult and xrays (if required) costs $60.

Do you provide WINZ and ACC treatment?

Yes we provide both services. We do not charge for WINZ quotes and provide them as required with all costs included in the quote. ACC has various co-payments attached to treatment, as ACC do not fully fund dental procedures, however you will be kept informed along the way

Do you offer credit?

No we do not operate accounts as this allows us to keep costs down. Payment is required on the day of your appointment. We do however accept most credit cards and Q-card. 

Can I choose my dentist?

Absolutely! Both Richard and Dalila accept that patients may have a preference for any manner of reasons.

Do you do tooth whitening?

Yes. We offer both in-chair and take-home Tooth Whitening treatments.

Do you remove wisdom teeth?

Yes. Richard has been removing wisdom teeth in Whakatane for more than 30 years.

How much would an extraction cost?

We charge $200 for a simple extraction and $20 for an x-ray if required. If the tooth is badly broken and difficult to remove the dentist will discuss the cost with you before proceeding. 

How much do dentures cost?

The cost for standard upper and lower dentures, depending on the technique, is between $2300- $2500.

© Phoenix House Dental Centre 2020