We are a dental practice located in Whakatane, New Zealand. We take great pride in helping you create and keep that beautiful smile through promoting optimal oral health. We provide a wide range of state-of-the-art dental treatments including simple and complex procedures.
We understand how important your teeth are to your health, your appearance and your self-confidence. In our practice there are no one-size-fits-all solutions; our team of dental professionals will spend time with you finding out what matters to you and customising treatments to meet your individual needs.
Our dedicated team is committed to providing healthy, beautiful smiles and we focus on improving the quality, function, and appearance of your teeth so that they may last a lifetime.
Richard has been a dentist in Whakatane since 1985 when he first joined his late father Jim in general dental practice. Apart from a year working in London Richard has continued cementing the Otley name as a trusted provider of a quality dental service to local families. He has completed a broad range of continuing education courses including the placement and restoration of his own implants. Having had 20 years treating general anaesthetic cases at the local hospital Richard is also well versed in surgical procedures including the removal of impacted wisdom teeth. This, along with managing complex cosmetic and wear cases are two areas of dentistry he enjoys greatly. He is currently the treasurer of the “New Zealand Academy of Cosmetic Dentistry”. Outside of the surgery Richard is a very keen fisherman and diver.
Dalila graduated in Brazil in 1990 before settling in NZ in 1999. Dalila has extensive additional training in cosmetic dentistry and has lectured through-out NZ for the NZ Academy of Cosmetic Dentistry. She has also been a board member of the NZACD since 2006. Dalila is a past committee member of the Auckland Dental Association where she previously owned her own dental practice. She followed this with a 7-year stint as the lead dentist in a large corporate dental practice. Dalila is a skilled clinician and has a passion for dealing with unsightly and worn dentitions. Outside of the surgery Dalila enjoys the gym
Including Implants, Crown & Bridge work, Porcelain Veneers, Wisdom Teeth Removal, Zoom (Laser) Teeth Whitening and more. Please see below for a full list of the Treatments available at Phoenix House Dental Centre, Dentists in Whakatane.
General Family Dentistry
Crown and Bridge-work
Implants (both placement and restoration)
Dentures (both full and partial)
Wisdom Teeth Removal
At-Home Tooth Whitening (Trays)
In-Chair Tooth Whitening (ZOOM)
IV and Oral Sedation for nervous patients or involved procedures
Oral Surgery and Extractions
Endodontic Treatment (Root-fillings)
Management of Periodontal (Gum) Disease
Laser Treatment for cold sores and ulcers
Are you a new patient to our practice? We offer $60 'What’s Up?' packages when you quote this offer from our website during booking. This includes standard Xrays and provision of a treatment plan and costs for further dentistry you may require.
There is no need to travel to other areas of the Bay of Plenty for implants – both Richard and Dalila have many years of experience and Richard places them right here in the practice so there is no need to travel out out of town. Talk to them about whether implants are the right solution for your missing teeth.
Check out our Frequently Asked Questions for answers to the most common queries we receive from patients.